Introduction:

Human Appeal is an incorporated UK charity and a global humanitarian and development organization. We save lives, alleviate poverty, transform and empower local communities whilst championing humanity, impartiality, neutrality, and independence and establishment of self-sustaining development programmes. Our vision is "to become the global agent of change for a just, caring, and sustainable world’’.

Purpose of the Position:         

The Monitoring, Evaluation & Reporting (MER) Officer is responsible for designing, implementing, and managing monitoring, evaluation, and reporting systems for NFE, Literacy, and Accelerated Learning projects. The position ensures systematic tracking of program performance, data quality assurance, compliance with DL&NFE and donor requirements, and evidence-based reporting to support effective decision-making and accountability.          

Key Responsibilities:

Monitoring & Field Verification / Coordination, Compliance & Capacity Building:

• Develop and implement monitoring plans, tools, and checklists aligned with project objectives, indicators, and targets.
• Conduct regular field monitoring visits to NFE, Literacy, and Accelerated Learning centers.
• Verify learners’ enrollment, attendance registers, facilitators’ presence, teaching quality, and learning environment.
• Assess compliance with DL&NFE SOPs, safeguarding policies, and program guidelines.
• Identify implementation gaps, risks, and challenges and provide corrective recommendations to the Project Team.
• Coordinate with Project Team, NFE Facilitators, Literacy Mobilizers, and MIS staff to ensure smooth information flow.
• Facilitate and support monitoring and review visits by DL&NFE, donors, and government authorities.
• Ensure compliance with DL&NFE guidelines, donor requirements, safeguarding policies, and organizational protocols.
• Support capacity building of field staff on monitoring tools, indicators, and reporting requirements.

Coordination, Compliance & Capacity Building:

• Coordinate with Project Team, NFE Facilitators, Literacy Mobilizers, and MIS staff to ensure smooth information flow.
• Facilitate and support monitoring and review visits by DL&NFE, donors, and government authorities.
• Ensure compliance with DL&NFE guidelines, donor requirements, safeguarding policies, and organizational protocols.
• Support capacity building of field staff on monitoring tools, indicators, and reporting requirements.
• Coordinate closely with the MIS Assistant to ensure accuracy, completeness, and consistency of program data.
• Conduct routine data quality checks, validations, and cross-verifications between field records and MIS data.
• Ensure alignment between field data, MIS reports, and DL&NFE MIS / Portal entries.
• Flag discrepancies and support timely data correction.

Key Deliverables:

• Ensuring the retention of learners by finding the drop-out / absenteeism reasons and mitigating the issue in coordination with stack-holders and community.
• Regular field monitoring and verification reports.
• Consolidated progress and performance reports for NFE, Literacy, and Accelerated Learning components.
• Verified, high-quality program data aligned with MIS and DL&NFE portal requirements.
• Inputs to evaluations, audits, and donor/government reviews.
• Success stories and case studies of Learners.

Performance Indicators:

• Timeliness and quality of monitoring and evaluation reports.
• Accuracy and reliability of program data.
• Effective follow-up and closure of monitoring findings.
• Compliance with DL&NFE and donor reporting standards.

Required Qualifications & Skills:

• Bachelor’s degree in Social Sciences, Development Studies, Education, Statistics, or a related field (Master’s preferred).
• Minimum 2-3 years of relevant experience in Monitoring, Evaluation & Reporting, preferably in education or development programs.
• Strong understanding of results-based management, indicators, and data analysis.
• Hands-on experience with online MIS portals, Kobo Tools, and Excel-based reporting tools.
• Strong analytical, report-writing, and communication skills.
• Strong organizational, communication, and reporting skills.

PSEA and Safeguarding:

Human Appeal has a zero tolerance to Sexual Exploitation and Abuse of staff as well as beneficiaries. Protection from Sexual Exploitation and Abuse (PSEA) is everyone’s responsibility. All staff must adhere to the Code of Conduct that enshrines principles of PSEA, always (both during work hours and outside work hours).

It is mandatory for applicants to self-declare prior issues of sexual or other misconduct, termination of past employment, criminal records, and concerns registered with government authorities regarding contact with children, and to consent to the disclosure of any such information by their former employers during the recruitment process.

Note: Position is subject to approval of donor funding. As, we are looking for immediate hires, we will be reviewing candidates on a rolling basis.