Pathfinder International is a global leader in sexual and reproductive health. We place reproductive health care at the center of all that we do—believing that it is not only a fundamental human right, but is critical for expanding life opportunities for women, families, communities, and nations, and paving the way for transformations in environmental stewardship, decreases in population pressures, and innovations in poverty reduction. Pathfinder provides women, men, and adolescents with a range of quality health services—from contraception and maternal care to HIV prevention and AIDS care and treatment. Pathfinder strives to strengthen access to family planning, advocate for sound reproductive health policies, and, through all of our work, improve the rights and lives of the people we serve.

Project Overview:

The Building Healthy Families Activity aims to expand access to and utilization of essential health care in Pakistan, including quality family planning (FP) and maternal, newborn, and child health (MNCH) services, in order to improve health outcomes for some of its most vulnerable populations. BHFA will operate in Pakistan’s Sindh and Khyber Pakhtunkhwa provinces, addressing environmental and health barriers to the uptake of integrated FP/MNCH services.

Job Purpose:

The Compliance Manager provides overall support for the implementation of the Pathfinder BHFA compliance program and serves as the subject matter expert for internal investigations. The Compliance Manager conducts and collaborates on investigations as appropriate including and in coordination with your repartees. She/He supports the implementation of risk management and mitigation controls to ensure compliance with applicable local laws and regulations; donor requirements; and Pathfinder policies, procedures and standards of conduct.

Key Job Outcomes:

Compliance Program Implementation

Provides overall support for the development and implementation of the Pathfinder BHFA compliance program, including policy management, compliance training and communications, internal reporting, and integration of compliance into Pathfinder business processes.

Investigations

• Under guidance of Global Compliance, Conduct, oversee, or collaborate on internal investigations that might involve misconduct by employees, sub-awardees, , or vendors of BHFA by partnering with BHFA Management and HR as appropriate.
• Sets best practices to ensure investigations are unbiased, timely, and conducted under Pathfinder policy and industry standards. Reviews misconduct complaints, develops investigative plans, conducts fact-finding, gathers data, conducts interviews, analyses data for materiality and relevance, and makes credibility determinations.
• Guides investigators on how to perform assignments as appropriate. Documents investigative findings and briefs decision-makers. Ensures appropriate retention of documentation relating to investigations and archiving of investigative files.

Compliance Issues

Ensures staff are aware of appropriate channels for reporting compliance issues and coordinates with the Global Compliance Director / COP to ensure appropriate tracking of compliance issues. Implements key initiatives, including tracking of misconduct and organizational responses in local registers.

Risk Assessment & Mitigation

• Conducts risk assessments and data analyses to identify trends, patterns of misconduct, potential misconduct, and other threats to the workplace and recommend solutions for mitigation.
• Assists with the implementation of risk management and mitigation plans.
• Supports Compliance Director, Internal Audit, and other stakeholders on the risk identification process.
• Supports the development of a risk dashboard at the organizational and country level.

Compliance Assurance

• Provides ongoing training and support in the areas of compliance, ensuring donor rules and regulations are incorporated.
• Supports key compliance assurance including deployment of effective and efficient mechanisms to prevent, detect, identify, and correct noncompliance with applicable law and regulations, donor requirements, and Pathfinder policies and standards.

Audit

• Perform project-level compliance review and support internal audit activities as needed in coordination with Global Internal Audit.
• Prepare written reports of compliance review, internal audit, and monitoring findings by including specific recommendations for corrective action.
• Clearly and concisely communicate (oral and written) compliance review and audit findings and recommendations to relevant stakeholders.
• Other compliance review, audit, monitoring and compliance tasks as assigned by the COP and the Global Internal Audit team.

Project Management and Participation

• Leads, manages, or participates in cross-functional project teams.
• Supports compliance-related activities as requested.

Minimum Education and Work Experience:

• Bachelor’s degree and minimum 5 years of experience in compliance, legal, finance, audit, or program management.
• 3 years of experience conducting investigations, fraud examinations, or compliance investigations in the private or public sector.
• 3-5 years of international non-profit experience, including regulatory and legal requirements of grants and contracts funded by USAID and foundations.
• Detailed knowledge of the international compliance program expectations.

Preferred Education and Work Experience:

• Certified Fraud Examiner (CFE)/Certified Internal Auditor (CIA) or host-nation equivalent preferred.
• Certified Information Privacy Professional (CIPP) certification or knowledge of US and International privacy law.
• Experience with Enterprise Risk Management (ERM).
• Knowledge of local employment law.
• 3 years of experience as a compliance officer.

Minimally Required Job-Specific Competencies:

• Compliance Program Development: Foundational knowledge of the elements of an effective compliance program and ability to operate in an international matrixed organization.
• Compliance Regulations and Requirements: Foundational knowledge of the laws, regulations, and policies applicable to international NGOs working under grants and contracts funded by USAID, other governments, foundations, and other donors.
• Investigation Oversight: Sound knowledge of generally accepted investigative standards, principles, and techniques. Ability to provide direction to other compliance and investigative officers and to interact with internal and external clients regarding identified misconduct.
• Investigative Capabilities: Able to identify issues, analyze data, problem-solve, and make independent judgments. Thorough knowledge of interviewing techniques and advanced active listening skills. Ability to draft and finalize comprehensive written reports detailing the results of investigations.
• Program and Project Planning and Management: Intermediate skills in program and project management and planning to fulfill performance objectives, including timely completion of investigations and related risk management activities.
• Training and Development: Ability to develop and deliver training to small and large groups.

Minimally Required Organizational Competencies:

• Analytical, Communications and Influencing Skills: Proven analytical ability and deep written and oral communication skills, including the ability to persuade others at all levels of the organization.
• Multi-tasking Skills: Ability to manage multiple initiatives at the same time and work cooperatively with multiple stakeholders.
• Self-Management and Teamwork: Ability to work independently and as a member of the team, ability to thrive in a matrix organization, ability to be detail-oriented, and ability to manage stress effectively in a fast-paced environment.

Other Information:

• Travel required (30% or less).
• Uses cellular and office phone, laptop or desktop computer.
• This job description format focuses on the main duties of the position and is not intended to list every potential task or assignment.
• Duties can and will change to meet the changing priorities of the department and organization.
• Prefer: He/she should be based in Islamabad or ready to relocate easily to Islamabad on his/her own.

Equal Employment Opportunity Employer Statement:

Pathfinder International provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Safeguarding and Protection Statement:

Pathfinder is committed to the safeguarding and protection of the people we serve and our staff. We have zero tolerance for any type of behavior that inflicts harm on children, young people, adults, our staff, and partners including sexual abuse, harassment, bullying, and exploitation. We do everything possible to ensure that we recruit only those who are suitable to work with us. We expect that everyone we hire will abide by our safeguarding and related policies and will report any suspected or known violations. This job is subject to a range of vetting checks as legally permitted in the country where they are being hired. By applying, the job applicant acknowledges they understand our intent to verify suitability to work with us.