Pak Mission Society
Senior Manager MEAL & CRM (Monitoring, Evaluation, Accountability and Learning / Complaint Response Mechanism)
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Posted date 30th October, 2024 Last date to apply 7th November, 2024
Country Pakistan Locations Islamabad
Category Monitoring & Evaluation
Salary 250K-300K
Type Full Time Position 1
Experience 8 years

About the role:               

Under the direct supervision and guidance of the Chief Executive Officer, the Sr. Manager MEAL & CRM shall bring strong monitoring, evaluation, and organizational learning skills to develop effective & efficient MEAL strategy, and systems for capturing and reporting on the impacts of these programs, through monitoring and evaluation tools. He/She shall play an essential role in ensuring that PMS implements a robust MEAL framework for the programs and shall lead in ensuring & communicating organizational learning and improvement. The job holder shall provide leadership to the M&E team to improve specific monitoring and evaluation tools, the analysis of information collected, and ensure consistent M&E support in sectors of WASH, Health, Food Security/Livelihoods. He/She shall liaise with other technical staff to ensure that the cross-cutting issues of gender, safeguarding, and learning, and accountability to beneficiaries are addressed in monitoring & evaluation plans.

 

Your impactful goals will include:

  • Provide strategic leadership to the MEAL and CRM functions within Pak Mission Society.
  • Revise, design and manage standardized MEAL systems and tools to monitor program performance, evaluate the intended impact and incorporate the key learning during and after the projects/programs’ implementations.
  • Ensure that all projects and programs have strong M&E plans with clear data collection mechanisms against key deliverables and indicators.
  • Build the capacities of programs and MEAL teams to understand and implement strong MEAL plans for the projects and programs.
  • Develop the MEAL and other analytical tools as and when needed and build the capacities of relevant staff.
  • Ensure the adherence and mainstreaming of HAP and Humanitarian Charter in general across all projects and programs.
  • Develop and share the dashboards for the executive decision-making to improve on programming, take corrective measures, and develop new programming models.
  • Prepare and disseminate regular MEAL Reports to sector coordinators, directors, and donors.
  • Ensure that all programs are designed with a strong needs assessment done; and are implemented with strong baselines and end-lines to compare the change and measure achievements.
  • Ensure that quality benchmarks for the programs/sectors are established and SOPs to achieve the benchmarks are developed, understood, implemented and consistently monitored.
  • Develop and implement a strong mechanism to measure the intended impact of the program through periodical, mid-term, and terminal evaluations.
  • Contribute significantly to program design based on lessons learned from the program’s M&E, with a specific focus on log frame developments.
  • Ensure all M&E systems and monitoring plans comply with various donor requirements, GFFO, Humedica, KNH, UNHCR, and other small grants.
  • Ensure compilation and analysis of data across the program sites regularly, and assist with writing up the analysis for purposes of donor reports and advocacy.
  • Provide input to periodic and other reports and new program proposals ensuring data and information contained therein are up-to-date and accurate.
  • Ensure regular MEAL visits by the MEAL team and provide an on-field mentoring support to MEAL team.
  • Coordinate and support cross-program M&E activities with other programs and represent PMS as necessary at technical forums/consortiums. 

 

Other Internal and/or external contacts:

  • Internal: Program and Program Support team
  • External: Government/Consortium/Local Partners, Program beneficiaries

 

What we are looking for:

Education & Knowledge

  • Master’s degree in a relevant field such as Monitoring and Evaluation, Social Sciences, Development Studies, Statistics, Public Administration, or another related discipline.
  • Advanced coursework or certifications in MEAL, Project Management, Data Analytics, or similar is often preferred.

Work Experience

  • Minimum of 8 years programming experience in humanitarian and development context, with a specific focus on M&E.
  • Proven experience in the development of Accountability mechanism, M&E plans, systems, and tools for large-scale programs.

Functional Competencies/Skills

  • Knowledge and skills in various forms of data collection both quantitative and qualitative (i.e. Population-based Surveys, Qualitative Methods, program statistics, facility surveys, Community-based Needs Assessment, etc.)
  • Highly developed analytical and communication skills, including excellent oral and written English and Urdu.
  • Proven experience in training and capacity-building of staff.
  • Demonstrated interpersonal skills, sound judgment, planning, team building, and facilitating skills.
  • Competence in using information technology including experience with word processing, spreadsheets, and database software.
  • Experience in both the Humanitarian and Development sector is must.
  • Interest in sharing professional skills as well as learning from others.
  • Willingness and capacity to work and travel to project field offices in the Country.
  • Proven track record of quality performance in highly pressured environments.
  • A good sense of humor.

Commitment to Diversity and Inclusivity: Pak Mission Society is committed to building a diverse organization and an environment of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.


Safeguarding: Pak Mission Society is committed to Safeguarding of Children and Adults and in no way tolerate any harm to our beneficiaries.

  • Child Safeguarding: Ensuring the safety and well-being of children, protecting them from abuse, neglect, or exploitation.
  • Adult Safeguarding: Protecting vulnerable adults, including the elderly or individuals with disabilities, from harm, abuse, or neglect.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, origin, gender, age, marital status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Zero Tolerance to PSEA: Pak Mission Society has a zero-tolerance policy with regard to Sexual Exploitation and Abuse by Pak Mission Society ‘s personnel against the people they serve. All forms of sexual exploitation and abuse are incompatible with the universally accepted norms, values, principles and standards that underpin our [Name of the organization]. Protection from Sexual Exploitation and Abuse (PSEA) is the responsibility of everyone and all selected candidates will be required to comply with the Pak Mission Society’s PSEA Policy at all times. Selected candidates will therefore undergo rigorous reference and background checks against their past behavior related to sexual exploitation and abuse, and may be required to provide additional information further on in the selection process.

 

Requirements


  1. Requires you to add current salary information.
  2. Requires you to add cover letter.
  3. Resume attachment is required.
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