Aga Khan Health Service, Pakistan is looking for a seasoned and dynamic Manager Recovery and Receivables in Central Office, Rawalpindi.

Manager Recovery & Receivables is reporting to the Chief Financial Officer & will be responsible for overseeing the entire process of collecting payments from our customers. The main responsibilities for this role include managing invoices submission, handling short payments and supervising overall accounts receivable processes. Periodic analysis and monthly reports including recoveries made, ageing of outstanding receivables need to be prepared and reviewed along with senior management.

Routine Task & Responsibilities:

Ensure periodic meetings within finance, admin, supply chain, and with other departments and timely actions on agreed plans. Facilitate communication and collaboration with and among various departments to address the needs of the collective institutional goals. Key responsibilities includes:

• Manages all accounts receivable activities, including defining policy and controls, establishing processes and procedures, resolving issues, monitoring and analyzing accounts receivable balances, and creating reports and business intelligence.
• Development and Supervision of processing automatic billing adjustments and receipt write-offs.
• Maintaining a systematic record of all customer care transactions to help improve cash flow management.
• Liaison with Government officials for maintaining healthy relationship and follow ups for recoveries of PPP receivables and other matters.
• Manages the setup of all Receivables objects to create a complete and accurate environment for all related activities, including customer billing, customer payment processing, accounts receivable balance monitoring, and revenue recognition.
• Facilitate Central Supply Chain Department in organizing supplies from central region.
• Conducting credit checks on new and potential customers.
• Implementing debt collection policies including bad debts and write off policies and regulations of the company.
• Remaining informed of any legislative procedural training regarding debt collection.
• Keeping a close track on the payment schedule to maintain regular follow up with debtors and maintain optimum levels of cash flow.
• Maintain procedures to reduce losses incurred due to bad and doubtful debts.
• He / She will be a key partner in converting strategic policy direction in collaboration with other Manager Finance and team members. Close communication with senior management for smooth implementation of activities as per budget and mentoring billing team on all financial functions as per institutional directions.