Country Director, The i-Care Foundation Pakistan

About the i-Care Foundation

The i-Care Foundation Pakistan is a not-for-profit, tax-exempt trust, established in 2008 as Pakistan’s first donor-advised fund. As a donor-advised fund, we offer a hassle free, low cost, flexible vehicle for donating to charity – an alternative to direct giving or setting up and running a private foundation. i-Care provides a professionally managed service for directing and administering charitable giving by donors to non- non-profit organizations (NPOs) and charities in Pakistan. i-Care undertakes the management, mentoring and monitoring of donations to over 100 NPOs across its network.

We provide a platform for organized and intelligent giving for donors of all levels – individuals, corporations, aid agencies and other non-profit organizations – with the goal of maximizing the impact and effectiveness of their donations. In addition to channeling donations, i-Care works with its partner organizations to improve their financial controls, governance and program delivery. In Pakistan, the i-Care Foundation is a registered trust with tax exemption status under Income Tax Ordinance 2001, SRO1.

Job Purpose

Reporting to the CEO, the Country Director is a key leadership role responsible for overseeing and managing the organization's operations, programs, and partnerships in Pakistan. Reporting to the US- based CEO, the Country Director will play a pivotal role in driving the strategic direction, ensuring effective implementation of programs, and building strong relationships with stakeholders in Pakistan. The ideal candidate will possess a deep understanding of the philanthropic landscape in Pakistan, excellent leadership skills, and a passion for driving positive social impact.

The overarching tasks will include administering and implementing the organization's long-term development plan, a strong monitoring & evaluation framework, managing day-to-day operations, helping and creating organizational and program budgets/workplans in collaboration with the CEO and the Board.

Serving as the leader of the Pakistan Management Team, this position's primary responsibility is ensuring organizational effectiveness by providing support to the organization’s growth functions, maintaining and establishing a strong in-house M&E function, keeping current with all regulatory and statutory requirements, and be the face of the organization in Pakistan. Working with the CEO and Board, the position also contributes to the development and implementation of organizational strategies, policies, and practices.

The position will be based in Karachi, Pakistan, with frequent travel to different parts of the country, and occasional overseas travel.

Duties and Responsibilities

A. Operations

The incumbent will be expected to implement effective monitoring and evaluation tools, to be used across the i-Care network of over 100 nonprofit organizations in Pakistan. It is an implicit understanding that a successful candidate will not only have significant M&E experience with other development organizations but will also be familiar with the ecosystem of such organizations working in Pakistan. In that regard, s/he will be well-acquainted with the M&E and program management consulting groups and will be able to identify resources as/when needed for i-Care’s own program delivery.

Successful candidate will also support the outreach strategy, including but not limited to social media, digital, and live outreach functions. The objective of an effective outreach strategy will be to galvanize support, following, and patronship for the organization. Supervising all teams in Pakistan, s/he will support the development and presentation of proposals to potential donors and partners, support teams on compliance with donor and i-Care requirements during implementation, and coordinate stakeholder management across the board on an ongoing basis to maximize delivery of the strategic partnerships and shared mission. Another important function of the position will be to identify and acquire adequate talent to implement an effective scale-up program for the organization.

B. Relationship Management

S/he will ensure proper relationship building to cultivate and leverage an ever-stronger donor support base for i-Care across select bilateral, multilateral, philanthropic, and corporate partners. The Country Director will also maintain an engaging relationship within the team, frequently consulting with the finance department to prepare budgets, monitor costs, and apply for grant assistance; s/he will also work with marketing staff to develop communication and engagement strategies. It is also expected that s/he will
provide mentoring support to new and junior staff in internal capacity building.

C. Strategic Leadership:

• Collaborate with the CEO to define and execute the organization's strategy in alignment with the broader philanthropic goals.
• Provide strategic guidance to local staff and partners, ensuring the effective implementation of programs that align with the fund's mission and vision.

D. Program Management:

• Oversee the design, development, and execution of impactful philanthropic programs that address key challenges and opportunities in Pakistan.
• Monitor program effectiveness, track outcomes, and analyze data to ensure continuous improvement and alignment with organizational goals.

E. Stakeholder Engagement:

• Cultivate and maintain strong relationships with local NGOs, government agencies, foundations, and other stakeholders to identify potential partners and collaborations.
• Represent the organization in various forums and events, advocating for the fund's mission and values.

F. Fundraising and Donor Engagement:

• Work closely with the CEO and fundraising team to develop and implement strategies for donor engagement, stewardship, and cultivation in Pakistan.
• Identify funding opportunities, forge partnerships, and contribute to fundraising efforts to support the fund's initiatives.

G. Financial Management:

• Manage the country office's budget, ensuring efficient and responsible use of resources while adhering to financial policies and procedures.
• Provide regular financial reports and updates to the CEO and relevant stakeholders.

H. Team Leadership and Development:

• Lead, mentor, and empower the local team, fostering a collaborative and high-performance work culture.
• Provide coaching and professional development opportunities to enhance team members' skills and capabilities.

I. Reporting and Documentation:

• Prepare regular reports and updates on program activities, achievements, challenges, and recommendations for the CEO and the board of directors.

J. Risk Management and Compliance:

• Monitor legal and regulatory requirements in Pakistan, ensuring the organization's compliance with local laws and regulations.

K. Innovation in Program Delivery

Under the leadership of the CEO, the incumbent will be an agent of innovative change for the organization, leveraging cutting-edge technology, modern business practices, innovative partnerships, andgeneral best practices of organizational management. More specifically, the successful candidate will provide implementation support for iCare’s own strategic plan, ensuring successful program delivery, identifying and allocating adequate resources for the same, and be agile enough to adjust to evolution of
the vision. Ability to keep up with global and national trends in the context of program delivery will be a key attribute.

It is expected that s/he will bring a diverse toolkit to the table that will enable and place the organization in a position to significantly scale up its operations in Pakistan and establish new partnerships and offices Worldwide.

Qualifications and Skills:

• Professional Qualification (preferably Master’s) in relevant field, e.g., International Development, Nonprofit Management, Business Administration, Economics.
• Significant leadership experience in the philanthropic, nonprofit, or international development sector, with a proven track record of successfully managing programs and teams.
• Strong understanding of Pakistan's social, economic, and cultural landscape, as well as the challenges and opportunities for philanthropic interventions.
• Excellent communication, negotiation, and interpersonal skills to effectively engage with diverse stakeholders.
• Strategic thinking and problem-solving abilities, with a results-oriented mindset.
• Ability to work independently, make decisions, and take initiative while also being a collaborative team player.
• Proficiency in English and Urdu (both written and spoken).
• Familiarity with financial management and budgeting.
• Strong ethical standards and a commitment to the fund's mission and values.

The Country Director will have the opportunity to make a meaningful impact on the lives of individuals and communities in Pakistan through strategic philanthropic initiatives. This role requires a dynamic and passionate leader who can navigate complex challenges, foster relationships, and drive positive change.

Required Competencies

• Ability to perform operational tasks and interact with a diverse internal and external audience.
• Proficient in English and Urdu language skills, with the ability to communicate diplomatically with high-level stakeholders, including top management, company board, key donors, and charity partners
• Computer-literate with good MS Office skills
• Knowledge of CRM or ERP platforms like Salesforce or SAP a huge plus
• Ability to travel for work as/when needed

PERSON SPECIFICATION
Highest level of personal integrity and ethical values and dependability with a strong sense of urgency and results-orientation. Highly computer literate especially in using Word and Excel. 

Committed to the i-Care Foundation values and goals.

Remuneration

PKR 600k per month (commensurate with the candidate’s qualifications/experience).

Note: The i-Care Foundation is committed to providing equal employment opportunity for all persons regardless of race, color, religion, gender, age, national origin, or disability.