Terms of Reference 

Organizational Background

Concern Worldwide is an international Ireland based, non-governmental, humanitarian organization dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world’s poorest countries.

Concern Worldwide Pakistan has been undertaking Humanitarian Aid Programmes in Pakistan since March 2001 and is devoted to the relief, assistance and advancement of people in need in less developed areas of the country.. Concern is implementing long-term development programming in the provinces of Balochistan, Punjab and Khyber Pakhtunkhwa (KPK) and Sindh. Over the last 16 years, apart from the Afghan refugee influx, Concern has responded to a range of disasters, such as the 2003 and 2004 earthquakes in the Northern areas/KPK, repeated flooding in Balochistan and Sindh, the massive earthquake in KPK/Kashmir in October 2005 and the 2009 TDPs crisis in KPK and the devastating floods of 2010, 2011 and 2012.

Within Concern, protecting the health, safety and wellbeing of staff and programme participants is of paramount importance. Committed to strengthening the capacity of staff to protect themselves and others, and to respond to an emergency situation in an effective and timely manner, First Aid training for staff is key to equip staff with the knowledge and skills to respond to and provide essential treatment in the case of an emergency.

Background and Purpose of Consultancy

First aid is one of the basic training required to equip non-medical staff prepared to respond to any emergency to minimize the risk arising out of any emergency, disaster and realization of any risk. Concern Worldwide is committed to provide these skills enhancement opportunities to its staff. The training will be provided by certified trainers of Pakistan Red Crescent Society (PRSC) and out trainees will also be able to further replicate same training to other staff members (if and when required) and also to communities and other stakeholders.

Specific Objectives

To enhance the knowledge and practical skills of Concern all staff in the following areas:

• CPR
• Incident Management
• Resuscitation
• Management of the Unconscious Casualty
• Control of Bleeding
• Management of Burns
• Head Injuries
• Fractures
• Spinal Injuries
• Life Saving Skills
• Understanding of using first aid kit in times of emergency
• How to Recognize and Treat Common Medical Conditions
• Contents of First Aid Boxes
• Demonstrate Safe Use of the Automated External Defibrillator (AED)

Outputs of the training

• Participants have a practical understanding of delivering first aid and handling injured persons.
• Participants are familiar with CPR procedure incase of accidental emergencies
• Participants know the essential items to be carried in the First Aid box and how they should be used in the case of an emergency.
• Develop an interactive training module, materials and handouts aimed at enhancing the capacity and knowledge of participants and enable them to know exactly what should be in the first aid kit and how to maintain it properly.
• A training report
• Training Certificates

Outcomes

• Training modules provided as per the agreed agenda.\
• Enhanced skills of resolving and managing Emergency Situation successfully.
• Training Report of the events by consultant/firm with key recommendations.
• Satisfactory results of KAP testing of the training (pre and post evaluation of participants – at least 50% improvement in knowledge)

Training Approach & Methodology:

We believe on quality training services with customized approach for this training. Interactive training methodology based on adult learning principles should be used. It will include interactive lecture, case studies, group works, specific activities, interactive presentations. Although theoretical knowledge is also important and required to be shared, the training methodology

should be focused on ‘do how’ rather than only on ‘know how’.

The trainer should provide an atmosphere in which participants have more exercises in both oral and written. Theories should be used for conceptualization, discussion and understanding instead of description.

Responsibilities of Concern

Concern will arrange the following;

• Venue for the Training; necessary stationery; multimedia projector
• Accommodation and transportation for the participants.
• Meals and refreshment for the participants during Training.

Number of participants at Each Location

• Islamabad Office – 45 to 50 staff (in different badges)
• Hyderabad Office – 16 to 20 Staff

Participants will consist of a mix of male and female staff comprising of senior managers, managers, officers and support staff.

Lines of Communication

Consultant will report to General Systems Manager and will liaise closely with Senior HR Coordinator.

Duration of training

Training will be of 2 to 3 days (maximum).

Timeframe

The training is expected to take place during April 2023 (actual dates will be decided with mutual consensus).

Medium of Communication

The Training is expected to take place in mix kind of language English and Urdu Keeping view the level of participants.

Qualifications & Experience:

• Team members must have an advanced university degree (a Master’s Degree in Medical Education and/or related field), qualified paramedics, holding post graduate certificate in education and holding diploma in health, and diploma or degree on public safety/firefighting.
• At least 5 to 8 years of team experience in conducting first aid and search & rescue trainings for the communities and civil societies
• Consultants/firms having experience of delivering such kind of trainings for I/NGO sectors will be preferred.
• Preference will be given to consultants and institutions with a specialised team who have experience in providing trainings in the above mentioned topic and enable to deliver the trainings in Urdu.
• Ensure safeguarding of the staff engaged from CWWP during this assignment

Concern Code of Conduct (CCoC) and Associated Policies

There should be a gender balanced instructors’ team.