Concern Worldwide
First Aid Training For Concern all staff
Posted date 18th January, 2023 Last date to apply 3rd February, 2023
Category Safety & HAZOP
Status Closed

Terms of Reference 

Organizational Background

Concern Worldwide is an international Ireland based, non-governmental, humanitarian organization dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world’s poorest countries.

Concern Worldwide Pakistan has been undertaking Humanitarian Aid Programmes in Pakistan since March 2001 and is devoted to the relief, assistance and advancement of people in need in less developed areas of the country.. Concern is implementing long-term development programming in the provinces of Balochistan, Punjab and Khyber Pakhtunkhwa (KPK) and Sindh. Over the last 16 years, apart from the Afghan refugee influx, Concern has responded to a range of disasters, such as the 2003 and 2004 earthquakes in the Northern areas/KPK, repeated flooding in Balochistan and Sindh, the massive earthquake in KPK/Kashmir in October 2005 and the 2009 TDPs crisis in KPK and the devastating floods of 2010, 2011 and 2012.

Within Concern, protecting the health, safety and wellbeing of staff and programme participants is of paramount importance. Committed to strengthening the capacity of staff to protect themselves and others, and to respond to an emergency situation in an effective and timely manner, First Aid training for staff is key to equip staff with the knowledge and skills to respond to and provide essential treatment in the case of an emergency.

Background and Purpose of Consultancy

First aid is one of the basic training required to equip non-medical staff prepared to respond to any emergency to minimize the risk arising out of any emergency, disaster and realization of any risk. Concern Worldwide is committed to provide these skills enhancement opportunities to its staff. The training will be provided by certified trainers of Pakistan Red Crescent Society (PRSC) and out trainees will also be able to further replicate same training to other staff members (if and when required) and also to communities and other stakeholders.

Specific Objectives

To enhance the knowledge and practical skills of Concern all staff in the following areas:

  • CPR
  • Incident Management
  • Resuscitation
  • Management of the Unconscious Casualty
  • Control of Bleeding
  • Management of Burns
  • Head Injuries
  • Fractures
  • Spinal Injuries
  • Life Saving Skills
  • Understanding of using first aid kit in times of emergency
  • How to Recognize and Treat Common Medical Conditions
  • Contents of First Aid Boxes
  • Demonstrate Safe Use of the Automated External Defibrillator (AED)

Outputs of the training

  • Participants have a practical understanding of delivering first aid and handling injured persons.
  • Participants are familiar with CPR procedure incase of accidental emergencies
  • Participants know the essential items to be carried in the First Aid box and how they should be used in the case of an emergency.
  • Develop an interactive training module, materials and handouts aimed at enhancing the capacity and knowledge of participants and enable them to know exactly what should be in the first aid kit and how to maintain it properly.
  • A training report
  • Training Certificates


  • Training modules provided as per the agreed agenda.\
  • Enhanced skills of resolving and managing Emergency Situation successfully.
  • Training Report of the events by consultant/firm with key recommendations.
  • Satisfactory results of KAP testing of the training (pre and post evaluation of participants – at least 50% improvement in knowledge)

Training Approach & Methodology:

We believe on quality training services with customized approach for this training. Interactive training methodology based on adult learning principles should be used. It will include interactive lecture, case studies, group works, specific activities, interactive presentations. Although theoretical knowledge is also important and required to be shared, the training methodology

should be focused on ‘do how’ rather than only on ‘know how’.

The trainer should provide an atmosphere in which participants have more exercises in both oral and written. Theories should be used for conceptualization, discussion and understanding instead of description.

Responsibilities of Concern

Concern will arrange the following;

  • Venue for the Training; necessary stationery; multimedia projector
  • Accommodation and transportation for the participants.
  • Meals and refreshment for the participants during Training.

Number of participants at Each Location

  • Islamabad Office – 45 to 50 staff (in different badges)
  • Hyderabad Office – 16 to 20 Staff

Participants will consist of a mix of male and female staff comprising of senior managers, managers, officers and support staff.

Lines of Communication

Consultant will report to General Systems Manager and will liaise closely with Senior HR Coordinator.

Duration of training

Training will be of 2 to 3 days (maximum).


The training is expected to take place during April 2023 (actual dates will be decided with mutual consensus).

Medium of Communication

The Training is expected to take place in mix kind of language English and Urdu Keeping view the level of participants.

Qualifications & Experience:

  • Team members must have an advanced university degree (a Master’s Degree in Medical Education and/or related field), qualified paramedics, holding post graduate certificate in education and holding diploma in health, and diploma or degree on public safety/firefighting.
  • At least 5 to 8 years of team experience in conducting first aid and search & rescue trainings for the communities and civil societies
  • Consultants/firms having experience of delivering such kind of trainings for I/NGO sectors will be preferred.
  • Preference will be given to consultants and institutions with a specialised team who have experience in providing trainings in the above mentioned topic and enable to deliver the trainings in Urdu.
  • Ensure safeguarding of the staff engaged from CWWP during this assignment

Concern Code of Conduct (CCoC) and Associated Policies

There should be a gender balanced instructors’ team.

Safeguarding at Concern: Code of Conduct and its Associated Policies

Concern has an organisational Code of Conduct (CCoC) with three Associated Policies; the Programme Participant Protection Policy (P4), the Child Safeguarding Policy and the Anti-Trafficking in Persons Policy. These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organisation, and the standards of behaviour expected of them. In this context, staff have a responsibility to the organisation to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concern’s core values and mission. Any candidate offered a consultancy opportunity with Concern Worldwide will be expected to sign the Concern Code of Conduct and Associated Policies as an appendix to their consultancy contract. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies. Additionally, Concern is committed to the safeguarding and protection of vulnerable adults and children in our work. We will do everything possible to ensure that only those who are suitable to do consultancy work or volunteer with vulnerable adults and children are recruited by us for such roles. Subsequently, being hired as a consultant with Concern is subject to a range of vetting checks, including criminal background checking.

Apply By:

How to apply:

For detailed TORs, please visit interested potential trainer consultants/ firms with relevant proven experience can submit sealed technical proposals (only) containing following documents to HR Department, Concern Worldwide Pakistan, Plot # 144, Street # 30, I & T Centre, G-9/1- Islamabad by February 03 2023. Please clearly write consultancy title on left upper corner of outer envelope.

  • Cover letter detailing the consultant’s/institutions suitability for the assignment and current contact information both email and cell numbers.
  • CVs of the team members, including detailed work experience, education; please clearly identify the overall lead instructors and lead consultant and certifications.
  • Consultants are expected to submit appropriate training methodology and detailed relevant training content that best suit to training objectives.
  • At least one relevant example (sample report) of previous assignment of similar nature carried out preferably in Pakistan with international NGOs/ UN agency (Concern will strictly ensure the confidentiality of the reports.)
  • Technical proposals should be submitted in a sealed envelope. The weights for evaluation of technical and financial aspects are 70% and 30% respectively.
  • Any queries related to this consultancy assignment can be directed to [email protected] before 1100 hrs, January 27, 2023. Queries submitted after deadline will not be responded. Only clarifications in writing will be responded.
  • Women headed consulting firms/teams/ individual consultants are encouraged to apply. 


  • Consultancy companies shortlisted based on Technical proposals will be asked to submit their financial proposals.
  • Please make sure that you have submit self-declaration (attachment available) of previous criminal conviction along with technical proposal as part of the application process.
  • CVs of training team will not be change during the course of the assignment (once shortlisted for assignment) unless mutually agreed by both parties.