ThinkWell Global
Finance & Operations Coordinator, Pakistan, Sindh
ThinkWell Global
Posted date 25th October, 2022 Last date to apply 25th November, 2022
Category Operations / Administration
Status Closed


ThinkWell is an international health systems development organization focused on using tailored health financing approaches to help low- and middle-income countries achieve universal health coverage. We believe that effective health financing systems are essential to ensuring health services are well resourced, high quality, accessible, and do not cause financial impoverishment by those who use them. ThinkWell employs a “whole-of-systems” approach to health financing. We specialize in five practice areas that intersect with health financing: governance, human resources for health, private sector, public financial management, and research and evaluation.

ThinkWell has a growing portfolio of projects in Pakistan and seeks to build a team building a team of talented and motivated staff. ThinkWell Pakistan is recruiting a Finance & Operations Coordinator to support establishing, coordinating, and managing operational functions in a new country office.

The Finance & Operations Coordinator supports project implementation and is responsible for maintaining operations, including administration, accounting, office management, talent management, and procurement systems. The role requires close coordination with the Operations, Finance, Talent, and Contract teams and works closely with the ThinkWell Pakistan technical team.

The Finance & Operations Coordinator will report to the Finance & Operations Manager and will be based in Sindh province.

Please note: Pakistan nationals are encouraged to apply. This position includes a national benefits package and does not include international relocation or expatriate benefits. This position is contingent upon funding.

What you’ll do

Office Administration and Management

‒      Plan and monitor all office responsibilities (supplies, IT, communications, utilities, contracts for office services).

‒      Procurement support (IT vendor, IT equipment and service provision, office, staff, and equipment insurance).

‒      Support the establishment and growth of the ThinkWell country office, including government registration, tax registration, liaison activities, administrative duties, legal and compliance requirements, logistics, and procurement.

‒      Assist ThinkWell with the transition from the Professional Employer Organization.

‒      Prepare correspondence and provide administrative support during meetings.

‒      Support the day-to-day running of the office (transport and accommodation bookings, organizing meetings and meeting rooms, managing the inventory lists and all related correspondences).

Financial Management

‒      Ensure proper accounting of all project transactions using ThinkWell’s accounting system and in line with ThinkWell Global policies, local government, and donors’ requirements.

‒      Manage banking and petty cash operations and ensure monthly reconciliation of local Banks account and petty cash (i.e., receipt of funds, movements of funds in the institution’s accounts, and payroll).

‒      Maintain, analyze, and reconcile balance sheets and submit accurate monthly financial reports timely.

‒      Process invoices after securing proper approval.

‒      Ensure statutory compliance with various local laws and maintain financial files and support audits.

‒      Ensure timely remittance of compulsory items.

‒      Support revising and formulating the country office manual outlining processes, policies, and procedures.

‒      Develop and maintain a filing system for financial documents in readiness for audits or tax reporting purposes and participate in financial audits.

‒      Support oversight program budgets, update BVA, ensure Country Director is aware of any significant variances, and advise on ways to mitigate the identified risks.

‒      Assist in proposal development, budget realignment or modification, and reporting.

Human Resources

‒      Coordinate with the Talent team to manage local staff recruitment.

‒      Work with global operations teams to develop and manage a payroll system for local staff, including calculating and remittance of tax and other statutory requirements.

‒      Support new hire onboarding and introductions.

‒      Manage staff contracts for approval and oversee leave requests

‒      Manage and maintain a secure, confidential HR filing system.

‒      Coordinate with the Talent team to support staff development activities.

‒      Maintain employee records according to policy and legal requirements.

We are:

ThinkWell core values are our fundamental organizational guiding principles.  They define our corporate culture, influence our behavior at work and help us achieve our mission.  Our values are:

Think big

Influence the conversation

Empower others

Be exceptional

Always question

Relate authentically

Evolve by learning

you are:

ThinkWell core competencies are foundational skills and behaviors that align with our values and are expected of all employees.

An entrepreneurial, results-oriented ‘do-er’ with a willingness to take risk, think big and challenge conventional wisdom.

change maker who reaches independent judgement with an open mind, influences the conversation, and seeks innovation.

Able to help create an empowering environment in which everyone feels free to take initiative, be accountable and fail intelligently (learn from mistakes).

collaborative colleague who engages constructively with people from different cultures, orientations, and perspectives and maintains positive relations in a virtual world.

Principally motivated by a growth mindset, meaning the pursuit of knowledge, experience, and self-improvement.  You always question and continuously learn.

Authentic, honest, direct, self-aware, and open to giving and receiving feedback. 

Your qualifications

  1. BA/BS or associate degree and 5+ years of experience or equivalent combination of education and experience.
  2. Demonstrated skills and experience in financial management, accounting, donor compliance, human resources management, local labor law, and contracts management.
  3. Experience in operations of relevant health systems work with a development agency or non-governmental organization in Pakistan is desirable.
  4. Extremely organized, conscientious, customer service, and detail-oriented.
  5. Trustworthy and discreet with confidential information.
  6. Able to work independently, take the initiative, and seek guidance as needed.
  7. Tech savvy and skilled in the visual display of data.
  8. Creative and resourceful problem-solver.
  9. Demonstrated ability to engage effectively with external strategic partners, donors, and stakeholders.

10.Outstanding cross-cultural communication skills, including the ability to relate respectfully with staff at all levels, ages, genders, nationalities, and orientations as well as across work areas.

11.Passion for finding creative solutions and process/systems improvements.

12.Enthusiasm and passion for contributing to ThinkWell’s mission in a collaborative team environment.

13.Demonstrated ability to complete tasks quickly, thoroughly, and conscientiously with attention to detail and a responsive, ‘can-do’ attitude.

14. Professional proficiency in English and Urdu.