Relacom Group
Service Reporting Engineer
Relacom Group
Posted date 20th June, 2022 Last date to apply 7th August, 2022
Category Software Engineering
Type Full Time Position 1
Status Closed

Job Description

  • Understand business requirements and you will define analytics environment.
  • Create documentation for business requirement and analytics implementation.
  • Evaluate the effort needed for building specific reports.
  • Maintenance of existing reports and portals.
  • Maintenance of the reporting environment.
  • Get requirement from customer for reports.
  • Generate reports & share with customer.
  • Prepare reports if reports are not available.
  • Explain reports to respective internal external stake holders.
  • Fix issues in reporting as per SLA.
  • Continue to look for report automation.
  • Deliver simple automation scripts.
  • Develop full automation scripts.

Key Qualifications & Competence

  • Preferable Experience in Ericsson Converged Wallet Solution Integration or equivalent e-wallet product 1+ Years.
  • Must have Experience in Managed Services or in Operational assurance or SME areas preferably experience of reports generation & distribution 2+ Years.
  • Must have 2-3 years of experience in IT environment or BSS.
  • Previous experience on a similar Reporting and Analysis job.
  • Strong knowledge of Excel/Access, including VBA programming (to manage / develop custom reports).
  • Strong knowledge of any popular programming languages (e.g. C#, .NET, Java etc.) would be a plus.
  • Strong knowledge of SQL, PL/SQL, SQL Server, SSIS, Tableue, cloudera.
  • Ability to work with strict delivery deadlines and under pressure.
  • Experience in understanding DB schema.
  • Performance management based on reporting.
  • Result oriented with customer first attitude.
  • Can handle stressful and ambiguous situations.
  • Excellent communication skills in written and spoken English and French.
  • Self-motivated with strong drive and initiative, collaborative, relating and networking.
  • Outgoing personality that finds it easy to cooperate and establish relationships across organizational boundaries and in a global environment.
  • University degree in Technology.


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