Business Analyst MFS role is accountable for design and ownership of Mobile Financial Services and Ericsson Wallet platform solutions in particular market or group account. This role will support partner to design, develop, test and deploy solutions. Responsibilities are related to solution architect role along as business analyst to translate business requirements into scalable, durable, and secure solutions. Business analyst will engage multiple stakeholders at partner and Ericsson side to ensure solution is aligned with Ericsson Wallet Platform product best practices, roadmap and customer requirements.
Job Description Responsibilities & Tasks
Work closely with customer to build a solution based on the received demands and requirements documentation
Organize Requirement gathering workshops to ensure all business requirements are captured as input towards Quick study execution by respective R&D organizations.
Support Account Manager and Deployment manager in communication of quarterly deployment plan
Communicate regularly Ericsson Wallet Platform roadmap for OPCO specific use cases.
Support MSCOO, ADM delivery Manager or Head of Service Delivery MFS to build OPCO Deployment Plan.
Builds HLD/LLD and ensures sign off from Opco respective stakeholder as part of Demand Technical Governance.
Educate OPCOs counterpart on MFS Platform Service catalog and available and planned use cases.
Regular gap analysis of use cases and capabilities based on Service catalog versus what is being used to identify growth opportunities.
Regular analysis of use cases and capabilities that are not generating revenue or usage is showing constant decline trend.
Responsible for value and technical outcome of the demands.
Ensure proper routing of demand requests through demand management process, enablement request process or Service Request (MS).
Support with end to end lead for hardware ordering and deployment
Maintain a healthy demand management lifecycle by properly tracking all milestones with associated dependency and defects properly logged
Organizes Requirement gathering workshop to ensure all business requirements are captured as input towards Quick study execution by Design Unit, Customer Adaptation Centre and Program stakeholders.
Support Account Manager and Head of Service Delivery MFS in material preparation around Operator Platform Roadmap with focus on OPCO specific use cases.
Provide additional support to Operator regarding business development initiatives
Minimum Experience in Fintech/Electronic Wallet or EWP 5+ years
Experience in Mobile Money Solution Architecture and design of use cases 4+ years
Previous BSS or adjacent areas experience required
Strong leadership skills with focus on team performance
Result oriented with customer first attitude
Can handle stressful and ambiguous situations
Must exhibit excellent analytical, decision making and creative thinking skills
Strong Knowledge of business principles and practices
Excellent facilitation and negotiation skills
Excellent communication skills in written and spoken English and French
Self-motivated with strong drive and initiative, collaborative, relating and networking
Track record as a leader and the ability to work independently preferably with a well-established contact network
Outgoing personality that finds it easy to cooperate and establish relationships across organizational boundaries and in a global environment
Good at handling resource planning and competence development
University degree in Technology or Economics, preferably MSC, MBA or equivalent
Certification in Digital Finance or Digital Money
TOGAF Certification is an added advantage
ITIL Foundation Certification
Proficiency in Agile Methodology and Devops
Working knowledge of Use case Modelling
Understanding of standard change management process
Standard IT security practices such as encryption, certificate exchange and key management.
Maintaining internet facing production-grade applications in virtualized environments such as cloud computing platforms and services.
Working with deployment and orchestration technologies (such as Mesos, OpenStack, Ansible and Spinnaker).
Working knowledge of IT Infrastructure deployment and installation
Understanding of hardware ordering processes using Premium Ordering