TERMS OF REFERENCE (ToRs) FOR PRIVATE SECURITY GUARD SERVICES

WaterAid intends to acquire the services of a private security guard company for provision of Two security guards for day time and one night time security guard, based on 12 hours duty for its office Located at Executive Heights, Fazal Ul Haq road blue area Islamabad.

1. The selected Security Service Provider shall be fully responsible for all services performed by its security guards, and shall for this purpose employ qualified, competent and well-trained security guards to perform the services under the Contract.

2. The selected Security Service Provider shall ensure that Security Guards display the highest standards of moral and ethical conduct. WaterAid may, at any time, request in writing the withdrawal or replacement of any employee(s) of the Service Provider assigned to perform the services under this Contract at the cost of Security Service Provider.

3. WATERAID shall not be liable for any action, omission, negligence or misconduct of the Security Service Provider's employees, agents, servants, or subcontractors nor for any insurance coverage which may be necessary or desirable for the purpose of this Contract, nor for any costs, expenses or claims associated with any illness, injury, death or disability of the Security Service Provider's employees, agents, servants, or subcontractors performing work or services.

4. The security service provider should submit the proof that it has been cleared / approved by the relevant security agencies (SECP) under Federal/Provincial Governments. Once a firm is selected it will also submit a legal authorization letter along with an affidavit of Rs.100/- stating its employees on roll were NEVER BLACKLISTED by Federal/Provincial Governments declaration.

5. The security guards it employs should have the training that enables them to become security guards and should produce its certificates.

6. The Company must have an office in Islamabad.

7. The guards should have the issuance of proper guard uniforms, at least two uniforms/year. Uniforms damaged should be replaced as requested.

8. The company/firm should have at least five years' work experience with reputable organizations especially with INGOs/NGOs.

9. The Company/firm should be able to provide 24/7 guard service to WATERAID premises and property.

10. The firm/company should produce a detailed description of licenses/NOC of guarding equipment, wireless phones, etc., it possesses and intends to deploy to its staff members.

11. The selected company should nominate their one official as Supervisor and liaison officers between the company and WATERAID management in Islamabad.

12. The selected company/firm must have a proven track record in the security sector and provide references from older employers.

13. The company/firm must be properly registered in accordance with all relevant laws and regulations.

14. Bidders must ensure that they adhere to the Labour Laws and Practices of the Federal/Provincial Governments.

15. The selected service provider will ensure that guard’s salary is paid latest by the end of first week of each month.

16. The selected service provider will ensure that the guards salary mentioned in the subsequent contract is paid in full without any deduction to the security guards.

17. The selected service provider will ensure that a replacement is provided incase any of the guard on duty goes on leave and shall also ensure that no guard performs duty exceeding his normal daily hours. 

Evaluation criteria

Each company shall submit technical and financial proposals in two separate sealed envelopes. Technical offers will first be evaluated according to the “Evaluation criteria” below and the technical qualification threshold point is “70%”.