Aga Khan Health Service, Pakistan (AKHS, P) is currently seeking a dynamic and experienced Manager Strategic Planning & Special Projects to join its team. Reporting directly to the Chief Executive Officer (CEO), this position plays a pivotal role in advancing the organization’s strategic direction through the development, coordination, and operational implementation of key strategies and initiatives.

Position Summary:

The Manager Strategic Planning & Special Projects will support the CEO in driving strategic planning, institutional growth, and operational excellence. The role requires a results-oriented professional with strong analytical, communication, and leadership skills to manage cross-functional initiatives and align organizational priorities.

The incumbent will collaborate closely with the senior leadership team to design, implement, and monitor strategic initiatives and improvement projects. S/he will analyze organizational data, provide insights to inform decision-making, and ensure the effective execution of approved strategies and plans.

Key Responsibilities:

• Partner with the leadership team to define, prepare and communicate strategic business plans, including quarterly, annual and mid-term and long-term strategy, staffing, and development plans.
• Contribute significantly towards improving overall business acumen and governance (performance metrics), operational, organizational, and financials.
• Determine key performance indicators and how to measure team performance.
• Analyze and report on performance based on strategies and business goals and recommend areas needing improvement.
• Analyze data with the objective of influencing business decisions.
• Prepare performance reports and presentations for the board and head office leadership team.
• Create and maintain cross-departmental relationships to enable leadership success.
• Proactively escalate and resolve potential issues by highlighting them and identifying potential solutions.
• Oversee procedural and decision-making protocols.
• Manage the net zero program implementation, supporting the CEO to integrate KPIs throughout senior leadership and drive behaviour change throughout all staff.
• Serve as an organizational spokesperson, liaising with key internal and external constituents and act as a key liaison with external and internal advisors to the CEO.
• Assume day-to-day responsibility for projects and tasks assigned.

Education, Skills & Competencies:

• A master’s degree holder preferably in public health / education / project management or experience commensurate with the job role.
• Minimum 5 years of relevant experience, preferably in the healthcare industry.
• Proven ability to develop and implement strategic and operational plans across diverse and dispersed teams.
• Strong expertise in healthcare management systems, public health dynamics, and related challenges in both urban and rural contexts.
• Demonstrated leadership, stakeholder engagement, and partnership-building skills with strong teamwork orientation.
• Solid background in financial analysis, budgeting, and project management with strong analytical and problem-solving skills.
• Excellent communication, negotiation, and interpersonal skills, with the ability to manage multiple priorities and deadlines.
• Innovative, results-oriented, and adaptable, with the ability to navigate ambiguity and lead through change.
• High standards of integrity, discretion, and cultural sensitivity, with respect for diversity and inclusion.
• Proficient in Microsoft Office applications and digital collaboration tools.

AKHS is committed to reducing our impact on climate and the environment and have set ourselves the goal of striving for net-zero carbon operations by 2030. All staff are expected to take part in making this a reality. The Manager Strategic Planning & Special Projects, accompanied with his/her Line Manager(s) is expected to identify and understand which aspects of his/her work have most impact on the environment, and define tasks, work, and personal goals within his/her work plan to reduce these impacts and bring AKHS closer to net zero.

Note: Only shortlisted candidates will be contacted for an interview.

Join us and contribute to making a positive impact! Apply now.