PATHFINDER INTERNATIONAL
RFP - Software Company for Upgradation of WDD Helpline / GBV Database
PATHFINDER INTERNATIONAL
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Posted date 14th April, 2025 Last date to apply 23rd April, 2025
Country Pakistan Locations Karachi
Category Tender
Status Closed

Request for Proposal (RFP)
Solicitation Number: 46372
Issued on: 14th April 2025
Deadline: 23rd April 2025
Subject: Software Company for Upgradation of WDD Helpline / GBV Database

About Pathfinder:
Pathfinder International supports access to sexual and reproductive health services, aiming for a world where everyone can thrive.

Background:
With UNFPA’s support, Pathfinder and the Women Development Department (WDD), Sindh, developed a dashboard for the Women Helpline (1094) to manage GBV complaints. The system needs upgradation to enhance functionality, data safety, and compliance with international GBV standards.

Objective:
To upgrade and enhance the existing GBV complaint management system and align it with GBVIMS standards.

Scope of Work:

  • Assess and upgrade existing database/dashboard
  • Add new modules (online registration, status tracking, SMS/Email alerts, reporting, reminders, user rights management, etc.)
  • Ensure data privacy and real-time integration
  • Provide user manual, training, and 3-month post-completion support

Deliverables & Payment:

  • 20%: Contract signing, orientation, work plan
  • 30%: Completion of Tasks 1–7
  • 30%: Completion of Tasks 8–17
  • 20%: Completion of Tasks 18–21 and handover (including source code)

Budget Ceiling: PKR 1,500,000/-
Timeline: Maximum 3 months

Eligibility Criteria:

  • 10+ years’ relevant experience of Firm
  • Expertise in complaint management systems, web development, and client-focused solutions
  • Proficiency in HTML, CSS, JavaScript, frameworks (e.g., React, Angular)

Apply By:

Proposal Submission:
Submit sealed proposals (Technical + Financial in separate envelopes) to:
Pathfinder International, Office 614 & 615, 6th Floor, The Forum, Khayaban-e-Jami, Block 09, Clifton, Karachi
Include solicitation number on envelope.

Inquiries:
Email: [email protected] by 20th April 2025

Note: Pathfinder reserves the right to amend or cancel  the RFP or split the award if needed.

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