Job Description

Job Title: Senior Communication and Liaison Officer
Reporting to: CEO
Duty Station: Head Office Islamabad
Unit: Communications

Position Overview

The Senior Communication and Liaison Officer will play a key role within the organisation, responsible for executing a comprehensive communications strategy. In addition to developing and managing communication content, this role involves close collaboration with both internal and external stakeholders. The Senior Communication and Liaison Officer will liaise with programme staff, technical teams, donors, partner organisations, and media outlets to ensure the creation and dissemination of impactful stories, branding, and visibility products. These communications will be targeted to various audiences, enhancing the visibility of the organisation and ensuring its messaging aligns with donor requirements and organisational goals.
This role aims to elevate Inspire Pakistan’s profile among donors, peer organisations, governmental bodies, and the public by showcasing the organisation’s impact on the communities, families, and individuals it serves.

Key Responsibilities

• Report directly to the CEO and collaborate closely with the Programme and Project Teams, as well as Field Coordinators, to ensure effective communication and alignment across the organisation.
• Lead and oversee the implementation of the project’s branding, communication, and visibility efforts in coordination with the CEO, programme, and project teams. This includes handling publications, website content, social media strategies, communication campaigns, and all project-related visibility to ensure adherence to the communication and visibility plan and donor requirements.
• Prepare press releases, publications, and other communication materials for various audiences, including government ministries, civil society, and the general public, ensuring alignment with organisational goals and donor guidelines.
• Develop and implement a comprehensive social media strategy for the project, managing campaigns, enhancing the organisation’s online presence, and expanding outreach through digital channels.
• Draft and disseminate regular updates to internal and external stakeholders, including media outlets, through success stories, newsletters, fact sheets, PowerPoint presentations, and other communication materials.
• Serve as the central point of contact for all project communications, ensuring regular reporting and updates are provided to internal and external stakeholders.
• Manage relationships with external communication service providers to ensure high-quality and timely delivery of communication materials.
• Act as a liaison with donors, partner organisations, and other external stakeholders, maintaining strong communications and fostering partnerships that align with the project's objectives and visibility efforts.
• Identify and target relevant audiences for the communication of the organisation's work and project progress, ensuring messaging is tailored to each group.
• Work closely with programme and project teams to implement the communication plan, ensuring visibility at workshops, training sessions, public events, and other project-related activities.
• Review all reports and communication materials to ensure compliance with donor standards, including donor reports, social media content, training materials, and event publications.
• Support the planning and coordination of project activities, ensuring adequate visibility at workshops, training sessions, meetings, and public events.
• Supervise the production of publications, including editorial direction, design, quality control, and distribution, ensuring content aligns with the organisation’s brand and messaging guidelines.
• Establish and nurture relationships with media outlets to increase the visibility of the organisation’s work and generate media coverage.
• Support the implementation of communication tools tailored to various activities and audiences, including training materials, event visibility, publications, social media content, and mass media campaigns.
• Develop and implement mechanisms for periodic data verification to identify gaps in the communication and visibility plan, ensuring communications effectively reach target audiences.
• Assist in preparing six-month interim project reports, ensuring the communication strategy is accurately reflected in all deliverables.
• Track public participation and contributions to the project’s communication and visibility products (CVP), ensuring engagement and feedback are incorporated into ongoing communications efforts.
• Provide training or tutorials on communication and visibility guidelines to programme and project teams, external partners, and relevant stakeholders.
• Manage an internal database of project-related communication materials, ensuring materials are updated, accessible, and properly archived.
• Translate reports, texts, and materials as needed to ensure effective communication across language barriers.
• Oversee the organisation’s social media and internet footprint in collaboration with IT colleagues.
• Perform any other tasks assigned by the supervisor to support the communication and visibility objectives of the organisation.

Skills and Experience

• Excellent communication, writing, and editing skills, with a proven ability to create compelling content for diverse audiences.
• Extensive experience in managing social media platforms and online content, including strategy development and campaign execution.
• Demonstrated ability to liaise effectively with internal teams, donors, partner organisations, and media outlets to coordinate communication efforts and ensure alignment.
• Strong organisational skills with the ability to manage multiple projects and meet deadlines.
• Ability to maintain a professional tone and uphold brand integrity across all communication materials.
• A proactive and strategic thinker with experience in high-level communications and stakeholder management.