Job Summary:

We are seeking an erudite and experienced master trainer to conduct six-months Front desk manager training. The trainer will be responsible for maintaining a conducive learning environment and trained trainees in front desk manager. The trainer will follow the donor's curriculum for the six months training both for theory and practical. The trainer will conduct 4 hours of class daily in five working days a week to complete the total credit hours. The ideal candidate will have a deep knowledge of hospitality management and specifically in front desk manager and should be an expert in practical activities, training management, trainees’ evaluation and ability to deliver both practical and theoretical components using different teaching techniques as per the ability of trainees.

 Key Responsibilities:

• Develop a lesson plan and conduct training sessions and practical demonstrations for trainees. 
• Ensure conducive learning environment and clearly infused the training contents to the trainees. 
• Use different software’s used in front desk manager and train the trainees in advance MIS system used in front desk operations.
• Assess the trainee’s performance and interest during training sessions and provide necessary feedback and support.
• Trained the trainees to use different technologies to smoothly operate the front desk operations.
• Provide online learning platforms to trainees such as YouTube etc.
• Facilitate group discussions, activities, and exercises that promote knowledge sharing and critical thinking among trainees.
• Respond to participant questions, concerns, and provide clarifications on topics covered during the session.
• Create and distribute presentation materials/handouts, and resources to trainees before and after the session.
• Collect feedback from participants and incorporate it into the post-session report to further improve the training content.
• Maintain a high level of professionalism and ensure that all information shared during the session remains confidential.
• Develop reports on the completion of each themes/content.

Qualifications and Experience:

• A bachelor's or master's degree in a relevant field, such as Hotel Management, Tousrism and front desk manager or a related discipline.
• Proven experience in the Hotel Management with focus on modern technologies. 
• Demonstrated experience in designing and delivering training sessions, workshops, or presentations to diverse audiences.
• Excellent communication skills, with the ability to convey complex information in a clear and understandable manner.
• Strong interpersonal skills to facilitate engaging discussions and interactions among participants.
• Up-to-date knowledge of the advanced hotel management training.
• Ability to adapt content and delivery methods to suit participants with varying levels of expertise.

Note

We maintain a zero-tolerance policy towards Sexual Exploitation and Abuse. All selected candidates will undergo comprehensive background checks. As an equal opportunity employer, we encourage female candidates to apply.
Applications will be reviewed on a rolling basis.
This job description outlines the essential responsibilities and qualifications necessary for the role. Adjustments can be made based on organizational needs or changes in operational requirements.