Job Title	IT Officer
Location	Islamabad with frequent field visits
Duration	One Year (Initially)
Reporting to	PO HMIS
Team	Working closely with PMER and Health Teams

Requirements/Qualifications

• Excellent proficiency in English is essential
• At least a university degree (16 years) in IT, Software or relevant field
• Working experience in public health and related software (DHMIS-2) would be an advantage
• Data analysis, archiving, and data visualization experience is strongly preferred
• Excellent report writing skills
• Excellent communication, presentation, and infographics skills
• Age limit: 45 years @ time of hiring
• Ability and willingness to travel

Skills and knowledge:

• Training/Coaching
• Humanitarian Project Management
• MS Excel/Word Proficiency
• Information Management
• Strong knowledge of web-based dashboard systems and report customization.
• Proficiency in database management, server administration, and network troubleshooting.
• Ability to work collaboratively with a team and communicate effectively.
• Strong problem-solving and analytical skills.
• Excellent organizational and time-management skills.
• Willingness to adapt to new technologies and take on new challenges.
• Results oriented
• Ability to convince and gain acceptance
• Collaborates well with others and supports others in the pursuit of team goals. Creates a stable and re-assuring work atmosphere and is firm and reliable
• Ability to work well both independently and within a team
• Flexible and positive to ongoing change of responsibilities
• Ability to manage multiple priorities and meet timelines
• Enjoys working in a collaborative environment and communicating with many types of partners and stakeholders with diverse backgrounds and experience
• Install, configure, and maintain DHMIS-2 applications across various locations
• Troubleshoot and resolve technical issues related to HMIS-2 to ensure uninterrupted operations. Collaborate with software developers to implement updates and enhancements as needed.
• Customize and configure dashboard reports according to organizational requirements. Ensure the system's availability and reliability for users across the organization and IT/Network Troubleshooting
• Provide day-to-day IT and network troubleshooting assistance to end-users
• Assist in identifying and resolving network and connectivity issues.
• Manage and maintain databases and servers used in conjunction with the IT applications Perform routine maintenance, updates, and backups to ensure data integrity and availability. Monitor server performance and address any issues promptly.
• Manage the DHMIS-2 system, ensuring its functionality and accuracy and address technical issues or discrepancies as per the need.
• Produced good quality reports including training report, monthly /quarterly progress report and other relevant reports
• Collaborate with other project teams for training and DHIS-2 related tasks
• Close collaboration with HISP for training on DHIS-2 and other related tasks
• When relevant, actively provide feedback to improve data collection/DHIS-2 system
• Collaborate with the PO HMIS and PO IT in implementing DHIMS
• Provide administrative support during the deployment and maintenance of DHMIS-2
• Assist in coordinating tasks related to DHMIS-2 implementation and maintenance
• Undertake any other tasks assigned by the Supervisor

Personal Qualities

• Results oriented
• Ability to convince and gain acceptance
• Collaborates well with others and supports others in the pursuit of team goals. Creates a stable and re-assuring work atmosphere and is firm and reliable
• Ability to work well both independently and within a team
• Flexible and positive to ongoing change of responsibilities
• Ability to manage multiple priorities and meet timelines
• Enjoys working in a collaborative environment and communicating with many types of partners and stakeholders with diverse backgrounds and experience

The Role and Responsibilities

• Install, configure, and maintain DHMIS-2 applications across various locations
• Troubleshoot and resolve technical issues related to HMIS-2 to ensure uninterrupted operations. Collaborate with software developers to implement updates and enhancements as needed.
• Customize and configure dashboard reports according to organizational requirements. Ensure the system's availability and reliability for users across the organization and IT/Network Troubleshooting
• Provide day-to-day IT and network troubleshooting assistance to end-users
• Assist in identifying and resolving network and connectivity issues.
• Manage and maintain databases and servers used in conjunction with the IT applications Perform routine maintenance, updates, and backups to ensure data integrity and availability. Monitor server performance and address any issues promptly.
• Manage the DHMIS-2 system, ensuring its functionality and accuracy and address technical issues or discrepancies as per the need.
• Produced good quality reports including training report, monthly /quarterly progress report and other relevant reports
• Collaborate with other project teams for training and DHIS-2 related tasks
• Close collaboration with HISP for training on DHIS-2 and other related tasks
• When relevant, actively provide feedback to improve data collection/DHIS-2 system
• Collaborate with the PO HMIS and PO IT in implementing DHIMS
• Provide administrative support during the deployment and maintenance of DHMIS-2
• Assist in coordinating tasks related to DHMIS-2 implementation and maintenance
• Undertake any other tasks assigned by the Supervisor