SLACC Operations Facilitation Officer

Position: Operations Facilitation Officer 

Location: Sindh Legal Advisory Call Center, Karachi, Pakistan 

Job Type: Full-time 

About the Sindh Legal Advisory Call Center (SLACC)

The Sindh Legal Advisory Call Center (SLACC) is dedicated to providing free legal advice and assistance to the citizens of Sindh. We strive to offer timely, accurate, and comprehensive legal guidance through our helpline, ensuring that everyone has access to legal support regardless of their background.

Role Overview

The Operations Facilitation Officer will play a crucial role in ensuring the smooth functioning of the SLACC by handling a variety of tasks related to IT, data management, event support, and social media. This position requires a proactive individual with a diverse skill set and the ability to manage multiple responsibilities efficiently.

Key Responsibilities

IT Support & Management:

  - Be able to Handle IT queries and provide technical support to staff.

  - Troubleshoot and resolve IT issues promptly to ensure uninterrupted operations.

  - Assist in the maintenance and upgrading of IT systems and infrastructure.

Data Management:

  - Extract and manage data from various sources to forward to management for reporting and analysis.

  - Ensure data accuracy and integrity through regular audits and updates.

  - Assist in the creation of databases and maintain data confidentiality.

 Event Support:

  - Provide photography during SLACC events, publicity visits and activities.

Social Media Content Creation:

  - As per requirement create engaging social media posts in Urdu and Sindhi for various platforms.

EEO Statement:

Integrated into our shared values is LAS’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment regardless of sex, age, race, color, creed, religion, disability, sexual orientation, gender identity, or any other characteristics or conduct protected by law. LAS is committed to being an inclusive organization where all people are treated fairly, recognized for their individuality, promoted based on performance and encourage to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at LAS has an ongoing responsibility to respect and support a diverse environment.

Protection Against Sexual Exploitation and Abuse:

Legal Aid Society (LAS) is committed to the prevention and protection from all forms of sexual exploitation and abuse (SEA). LAS explicitly prohibits its
staff, associates, partners, consultants, or any other representatives associated with the delivery of its work from:

• Engaging in any form of sexual exploitation or abuse;
• Sexual activity with children (persons below the age of (18) irrespective of a mistaken belief of the age of the child which shall not amount to a defense);
• Exchange of money, employment, goods or services for sex, including sexual favors or other forms of humiliating, degrading or exploitative behavior, is prohibited. This includes any exchange of assistance that is due to beneficiaries of assistance;
• Sexual relationships between LAS staff and beneficiaries of assistance, since they are based on inherently unequal power dynamics,undermine the credibility and integrity of the work of LAS and are strongly discouraged.

Qualifications

- Bachelor’s degree in IT, Computer Science, Business Administration, or a related field.

- Proven experience in IT support, data management, and social media content writing.

- Proficiency in Urdu and English, both written and spoken. Sindhi writing skills would be great.

- Strong multitasking skills.

- Excellent communication and interpersonal skills.

- Basic photography skills and familiarity.

- Experience with social media platforms and content writing.

APPLICATION PROCESS:

• Interested candidates may apply online latest by 11th October, 2024.
• Only Shortlisted candidates will be called for test & interview.
• Please email your queries at [email protected]
• The organization reserves the right to reject any or all applications.
• For further information please visit http//www.las.org.pk