International Water Management Institute (IWMI)
Receptionist - Administrative Assistant
Posted date 27th June, 2024 Last date to apply 11th July, 2024
Category Secretarial /Assistant/ clerical & Front office
Status Closed

The International Water Management Institute (IWMI), a CGIAR Research Center is seeking a multi-skilled candidate to join its office in Lahore, Pakistan, as a Receptionist - Administrative Assistant.

The Receptionist - Administrative Assistant serves as the initial point of contact for visitors and callers, playing a crucial role in delivering a positive first impression. This role requires exceptional communication and organizational skills, and the ability to manage multiple responsibilities in a dynamic environment. The ideal candidate will be professional, approachable, and capable of handling diverse administrative duties effectively.


  • Serve as the primary point of contact for all visitors and callers ensuring that all visitors and callers receive a warm and professional greeting, creating a positive first impression of the organization.

  • Manage visitor check-in and check-out processes, ensuring all guests are properly documented and directed to the appropriate locations.

  • Oversee the organization and cleanliness of the reception area, ensuring it is presentable and conducive to a professional environment.

  • Responsible for the handling of mail (all incoming and outgoing mail including international and domestic courier) and ensure the smooth and timely internal and external delivery of mail and other documents including courier packages in the office.

  • Oversee the inventory of office supplies and resources, ensuring necessary items are stocked and readily available.

  • Provide administrative support, contributing to the smooth operation of the office and supporting team members as needed. This includes handling photocopying, printing, and scanning tasks, coordinating with service providers, overseeing courier services, processing telephone and mobile bills, charging call charges to respective account codes, mailing cheques, invitations, and documents, updating asset records of the Lahore office, maintaining office machines, and troubleshooting issues by contacting service providers and informing the Office Manager.

  • Regular management of IWMI’s library and associated knowledge-sharing resources in the Lahore office.

  • Assist in the formatting of scientific papers for publication, including graphic elements.

  • Undertake any other related tasks that may be assigned as required.




  • Successful completion of F.A, F.Sc, or I.Com degree.
  • Minimum of 5 years of relevant experience.


  • Similar work experience in international organizations or embassies is highly preferred.



  • Excellent oral and written language skills in English, including effective listening and strong verbal and written communication abilities.
  • Sound Knowledge of good telephone etiquette.
  • Ability to deal with sensitive and confidential information in a professional manner.
  • High level of service delivery approach.
  • Ability to operate a computer running on Microsoft Windows Operating System with familiarity in internet browsing.
  • Proficiency in MS Office package.
  • Strong personal organization skills and the ability to prioritize and multi-task.
  • Strong interpersonal skills and the ability to establish and maintain effective working relationships with individuals in a multicultural and multidisciplinary environment, demonstrating sensitivity and respect for diversity.


This is a nationally recruited position and only Pakistani nationals will be considered. IWMI offers a competitive salary and benefits package, inclusive of health insurance, life insurance, accidental death and dismemberment (AD&D) insurance, and long-term disability coverage. The duration of the contract will initially be for a period of three years with the possibility of extension.

HOW TO APPLY: Apply for the position by following the application instructions at We will be accepting applications through 24:00 (IST) on July 11, 2024 (applications will be reviewed on a rolling basis). Your application must include a CV, cover letter, and three (3) references, which may be contacted if you are shortlisted. Receipt of all applications will be acknowledged, but only short-listed candidates will be contacted.

IWMI believes that diversity powers our innovation, contributes to our excellence, and is critical for our mission. We offer a multi-cultural, multi-color, multi-generational and multi-disciplinary working environment. We are consciously creating an inclusive organization that reflects our global character and our commitment to gender equity. We, therefore, encourage applicants from all cultures, races, ethnicities, religions, sexes, national or regional origins, ages, disability status, sexual orientations, and gender identities.


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