Essential Responsibilities

1. Receive and transfer all incoming calls and place outgoing calls as required.
2. Take accurate phone messages and ensure that relevant staff are notified in a timely manner.
3. Answer general inquiries about Mercy Corps and redirect visitors when appropriate.
4. Maintain the PABX system and proactively notify the supervisor of any required repairs or maintenance.
5. Prepare vendor payments.
6. Follow up closely with the finance team to ensure timely processing of vendor and utility payments.
7. Process communication, utility, and courier bills on time.
8. Book meeting halls for internal meetings and arrange refreshments when required.
9. Receive all incoming mail and dispatch outgoing mail.
10. Maintain a log register for all incoming and outgoing mail.
11. Perform any other tasks assigned by the supervisor.