Pathfinder International
Senior Delivery Team Lead / QI Advisor
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Posted date 23rd September, 2022 Last date to apply 5th October, 2022
Category Program Management
Status Closed

Job Code and Title:

Program Advisor

Alternate Title

Service Delivery Team Lead/ QI Advisor

Job Family

Program

Business Unit

 

Cost Center

Pakistan

Country(s) Supporting

Pakistan

Reporting Relationships

Reports to

COP

Direct reports

DCOP

Job Purpose

Pathfinder is looking for a Service Delivery (SD)Team Lead/QI Advisor who would provide technical and operational leadership, particularly over the service delivery component of the USAID-funded Building Health Families Activity (BHFA). The SD Lead will oversee deliverables, manage quality and provide strategic direction to the service delivery quality improvement team, and collaborate with other team members to achieve program results.

BHFA aims to expand access to and utilization of essential healthcare, including quality family planning (FP), and maternal, newborn, and child health (MNCH) services.  BHFA takes a health system strengthening approach to improving FP/MNCH services—prioritizing the strengthening of leadership, governance, frontline human resources, and policies to gender-equitable family health.  BHFA supports and will contribute to achievement of the Government of Pakistan’s goals of universal access to reproductive health services; reaching 55% contraceptive prevalence rate (CPR), increasing rates of skilled delivery attendance; and expanding coverage of essential childhood immunizations.

The SD team lead will collaborates with other members of the project team to ensure that project deliverables meet the needs of intended populations, working closely with the Positive Youth Development Lead to ensure adolescent and youth responsive FP/MNCH services. BHFA centers capacity building and local solutions as guiding principles.  The SD team lead will engage closely with government and local NGOs on the design, management and monitoring of all field-based programs. S/he will coordinates with in-country agencies and programs to ensure linkages and to identify opportunities for integration between SRHR including Quality of Care and broader health, educational, vocational, and other non-health interventions that meet the needs of intended populations.

Key Performance Areas

Major Activities / Responsibilities

Percentage Worked

Center/Division Management

  • Establish and manage the Center/Division by overseeing staff members performance, and financial and administrative processes, and ensure high quality activities execution of Center/Division projects.
  • Ensure Center/Division’s activities are compliant with the

organizations and external donor policies and guidelines.

  • Lead development of technical strategy to grow organization’s impact globally by influencing system change through multilateral engagement.
  • Ensure robust technical services knowledge management system; measure improvements in innovation and resulting impact on organization.
  • Cultivate innovative ways of working by applying cutting-edge financial models, adopting multisectoral approaches, and effective relationship-building.
  • Ensure integration of efforts across service area advisors to achieve quality, integrated FP/MNCH services

40%

Curriculum and Technical Module Development

  • Oversee training programs for technical skills.
  • Create opportunities to generate ideas, support best practices, promote open innovation, and ultimately increase impact.
  • Develop strong technical leadership team to ensure the company provides state-of-the-art technical assistance.
  • Ensure training and clinical supervision materials are gender- and youth-responsive
  • Promote emerging best practices for service integration to optimize health system capacity and impact

20%

Thought Leadership

  • Stay abreast of evolving technical priorities and trends in global health in order to position the organization for success.
  • Position the company to be recognized as one of the foremost authorities in health systems and services resulting in becoming the go-to organization for technical assistance.
  • Provide inspirational technical leadership through presentation and publications.
  • Generate large body of content and evidence on health systems and services topics which helps deliver high impact results.

20%

Strategic Guidance for Private- Public Sector Coordination

  • Provide evidence based technical support for encouraging private and public sector collaboration
  • Push forward new technologies and digital health developments for greater outreach
  • Work with varied private and public stakeholders for FP/MNCH prioritization and provide evidence based solutions for scale

20%

Minimum Education and Work Experience:

  • Bachelor’s degree in public health, business, marketing, social science or related discipline, with 7 years of work experience in implementation of similar programs.
  • Country Specific Public Health System: Advanced knowledge of the countries’ public health systems.
  • Sexual and Reproductive Health and Rights: Deep knowledge of family planning and reproductive health principles, practices and services of programs, including program strategies and indicators, and the latest professional developments in SRHR and ISS Delivery. Proven skills in designing, implementing, monitoring, and evaluating development and intervention activities, preferably with USAID, WHO, or other donor organizations working in the health sector.
  • Intersectional client-centered service delivery:  Working knowledge and demonstrated experience tailoring service delivery to be responsive to intersectional needs of gender, age, and life stage. 
  • Program Operations and Development: Mastery of skills in implementing and managing similar program operations in the developing world, including advocacy.
  • Leadership: Mastery of skills as a leader in health and health service delivery strengthening in developing countries and proven ability in developing strategic plans.  Demonstrated excellence in program learning documentation. Documented leadership in production of technical briefs, publications, and other service quality improvement materials.
  • Program and Project Planning and Management: Deep skills in program and project management and planning to fulfill performance objectives, including the timely implementation and reporting of donor-funded program activities.
  • Operations and Financial Management: Advanced knowledge of operations and financial management in developing countries.
  • Change Leadership: Ability to demonstrate a high degree of flexibility in managing change across a broad group of stakeholders in an inclusive manner.
  • Community Relations: Mastery of skills in facilitating work relationships between partners, government officials, and communities.

Preferred Education and Work Experience:

  • Prefer: Master’s degree in related field, such as Master’s in Public Health or 10 years’ experience in working in international development, preferably in implementing programs in developing countries seeking to empower women and female children
  • Prefer: Experience with USAID-funded projects
  • Proposal Development: Mastery of skills in proposal development from concept to full proposal, resource mobilization, and proven ability to raise substantial research/development funds.

Competencies/Attributes:

  • Software Applications: Advanced knowledge of MS Excel, PowerPoint, Word and Outlook.
  • Languages: Proven writing and speaking skills using local languages and English language.
  • Communication and Influencing Skills: Proven ability to influence others through diplomacy and proven oral and written communication skills.
  • Passion for Sexual and Reproductive Health and Rights: Commitment to family planning, reproductive health services, gender, maternal, child health services, and eradication of harmful traditional practices.
  • Self-Management and Teamwork: Ability to work independently or as a member of the team, ability to be detailed-oriented, and ability to manage stress effectively in a fast-paced environment.
  • Matrix Management: Ability to thrive in a matrix organization.
  • Confidentiality: Ability to maintain confidentiality on work related matters
  • Presentation Skills: Proven ability to make presentations on results and products to small and large groups.

Other Information:

  • Travel required (40% or less)
  • Uses cellular and office phone, laptop or desktop computer

Equal Employment Opportunity Employer Statement

Pathfinder International provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Safeguarding and Protection Statement

Pathfinder is committed to the safeguarding and protection of the people we serve and our staff. We have zero tolerance for any type of behaviour that inflicts harm on children, young people, adults, our staff, and partners including sexual abuse, harassment, bullying, and exploitation. We do everything possible to ensure that we recruit only those who are suitable to work with us. We expect that everyone we hire will abide by our safeguarding and related policies and will report any suspected or known violations. This job is subject to a range of vetting checks as legally permitted in the country where they are being hired. By submitting an application, the job applicant acknowledges they understand our intent to verify suitability to work with us.

This job description format focuses on the main duties of the position and is not intended to list every potential task or assignment.

Duties can and will change to meet the changing priorities of the department and organization.

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