Job Code and Title:

Case Reviewer – Karachi & Islamabad

No. of Positions

10

Reporting Relationships

Reports to

Case Manager

Direct reports

Case Manager

Pathfinder Overview

Pathfinder International is a global leader in sexual and reproductive health. We place reproductive health care at the center of all that we do—believing that it is not only a fundamental human right, but is critical for expanding life opportunities for women, families, communities, and nations, and paving the way for transformations in environmental stewardship, decreases in population pressures, and innovations in poverty reduction. Pathfinder provides women, men, and adolescents with a range of quality health services—from contraception and maternal care to HIV prevention and AIDS care and treatment. Pathfinder strives to strengthen access to family planning, advocate for sound reproductive health policies, and, through all of our work, improve the rights and lives of the people we serve.

Project Overview

Pathfinder seeks to improve access of services for the survivors of sexual and gender-based violence (GBV), and child abuse by linking them to appropriate and effective service providers on a sustainable referral pathway, through working with community champions, engaging with men and boys, women and girls, and community influencers.

The project envisions protecting sexual and reproductive health outcomes that are impacted by violence, incorporating behavior change communication and tools, developing community-based protection approaches and initiating interventions to create an enabling, gender positive environment for prevention and mitigation of gender-based violence.

Job Purpose

The GBV/Child Protection Case Reviewer will work to conduct assessment of GBV/Child Protection cases to ensure improved quality of health and psychosocial support for child protection and GBV survivors, that enhance survivors’ ability to receive confidential, safe, and timely services that meets their needs in a timely manner.

Key Performance Areas

Major Activities / Responsibilities

Percentage Worked

Center/Division Management

• Works with the teams to implement the strategic approach of the project specific to survivor of violence and prevention of SGBV.
• Assists in the development of quarterly and annual plans for the project implementation. 
• Develop and maintain strong coordination with refugees’ camps and all relevant stakeholders like Deputy Commissioner, District Health Officer.

05%

Thought Leadership

• Stay abreast of evolving technical priorities and trends in global health in order to position the organization for success.
• Generate large body of content and evidence on health systems and services topics which helps deliver high impact results.

10%

Project Implementation

• Assessment of GBV/Child protection cases for care for adult survivors of GBV and age-appropriate specialized support and care for adolescent, male and girl child survivors of GBV, including counseling and case management.
• Follow GBV guiding principles of respect, confidentiality, and safety/security and non- discrimination while reviewing cases
• Ensure proper management of identified cases for effective referrals and high-quality care services
• Ensure proper documentation of reported cases GBV and child protection incidences through
• Ensure all documentations on reported cases and referrals made are updated, accurate, organized and well maintained by social workers.
• Work with stakeholders to develop and strengthen referral networks and monitor the implementation of the referral pathway to improve survivors’ access to confidential, safe GBV and child protection services in a timely manner to meet their needs
• Clear understanding, including demonstrated positive attitudes on gender inequality, and issues surrounding violence against women and girls
• Ability to maintain confidentiality and respect for clients always is essential.
• Submit monthly work plan / activity calendar with Program team.
• Create linkages and referrals as per the need of the project.
• Prepare relevant reports, work closely with technical and program staff to ensure high quality project implementation.

80%

Meeting and Forum Attendance.

• Attends relevant meetings as well as forums to foster and enhance collaboration. Identifies new and improved approaches, methods and ideas.

05%

%

%

Minimum Education and Work Experience:

• Bachelors in Humanities/Social Sciences
• Diploma in Social Work/Social Sciences/Counseling/psychology/ health or other related field preferred.
• A minimum of 3 years international humanitarian field experience.

Preferred Education and Work Experience:

• Relevant educational background and knowledge of the UN.
• Knowledge and understanding of the complexity related to refugee and IDP situations

Competencies/Attributes:

• Country Specific Public Health System: Foundational knowledge of countries’ public health systems.
• Sexual and Reproductive Health and Rights Services: Foundational knowledge of family planning and reproductive health principles, practices and services of assigned program or project, including program or project strategies and indicators.
• Ability to deliver training to diverse groups.
• Data Processing: Foundational knowledge of data processing.
• PC Applications: Foundational knowledge of database and internet applications.
• Should have preferably worked in project or field related activities.
• Ability to lead, train, supervises, facilitates and motivates other GBV staff and local partners in their respective tasks in a professional, respectful and supportive manner.
• Positive and professional attitude, able to organize, maintain composure and prioritize work under pressure, work overtime when necessary and can coordinate multiple tasks and maintain attention to detail. Ability to work as a member of a team essential.
• Excellent listening and observation skills, including ability to create trust, support, respect and interact with survivors of all ages, background and diversity.
• Ability to work in a complex environment, responsible for multiple tasks and produce high quality results in a short time.
• Computer skills: MS Office software (Word, Excel, PowerPoint Ability, and willingness for frequent travel to the field sites.
• Excellent coordination skills with demonstrated ability to work cooperatively as a member of a team.
• Ability to ensure adherence to applicable laws and regulations.
• Demonstrated ability to exercise confidentiality and professionalism
• Covid vaccination certificate would be desirable as per government protocols.
• Excellent organizational skills and attention to detail

Organizational Competencies:

• Minimally Required Organizational Competencies:
• Software Applications: Foundational knowledge of Microsoft Office applications, including MS Word, Outlook and PowerPoint.
• Project Management Planning and Management: Ability to plan and manage cross-functional initiatives for assigned projects.
• Analysis and Sound Judgement: Foundational analytical and trouble shooting skills. Ability to make sound judgments. Ability to improve processes, promote excellence and demonstrate accuracy and thoroughness.
• Languages: Proven ability to write and speak using local language and English language.
• Communication: Advanced oral and written communication skills using different forms of media. Ability to translate complex concepts to individuals at all levels. Ability to speak across a range of technical issues within individual’s area of expertise.
• Passion for Sexual and Reproductive Health Services: Commitment to family planning, reproductive health services, gender, maternal, child health services, and eradication of harmful traditional practices
• Organization, Planning and Multi-tasking: Advanced organizational and planning skills, project planning and management skills. Ability to set priorities, meet deadlines and multi-task with minimal supervision. Proven ability to coordinate activities.
• Self-Management and Teamwork: Ability to work independently or as a member of the team, ability to be detailed-oriented and consistently accurate, ability to manage stress effectively in a fast-paced environment, and ability to quickly learn new systems, processes and procedures and adapt local practices to global standards.
• Matrix Management: Ability to thrive in a matrixed organization.
• Confidentiality: Ability to maintain confidentiality on work-related issues.

Others:

• 20% Travel required
• Uses cellular and office phone, laptop or desktop computer

Other Information:

Equal Employment Opportunity Employer Statement

Pathfinder International provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Safeguarding and Protection Statement

Pathfinder is committed to the safeguarding and protection of the people we serve and our staff. We have zero tolerance for any type of behaviour that inflicts harm on children, young people, adults, our staff, and partners including sexual abuse, harassment, bullying, and exploitation. We do everything possible to ensure that we recruit only those who are suitable to work with us. We expect that everyone we hire will abide by our safeguarding and related policies and will report any suspected or known violations. This job is subject to a range of vetting checks as legally permitted in the country where they are being hired. By submitting an application, the job applicant acknowledges they understand our intent to verify suitability to work with us.