Science of Learning
Back - Office Infrastructure Engineer
20th June, 2022
Last date to apply
7th August, 2022
Installation, Facilities, Maintenance, and Repair
Do Change Introduction impact analysis Business.
Support Complex Change Execution.
Perform 2nd Level Routine Maintenance.
Perform Capacity Ananlysis, define VM’s, Assign core.
Perform Disk analysis, create Virtual Volumes.
Do 2nd Level Incident Resolution.
Perform critical Incident Management Support.
Initiate problem Mangement & will identify RCA.
Do problem recording, investigation & diganosis, work around proposal & Problem solution proposal.
Do task for application corrective & Conditioning task.
Create plan and deploy new hardware
Be part of 24/7 team for issue resolution.
Key Qualifications & Competence
Overall experience in handling IT application environment and delivering SLA’s. 6+ years.
Preferable Ericsson or any other Vendor Mobile platform experience. 4+ Years.
Degree in Software Engineering or similar.
Deep Understanding of IT infrastructure enviornment.
Experience in container technologies e.g. Docker/Kubernetes.
Meritorious is Oracle database experience.
Meritorious is to have demonstrated ability from Mobile Commerce, online banking or the IT area of the financial sector.
ITIL processes knowledge is a merit.
Knowing or having background in service operations (problem, event, incident mgmt.) and service transition (change and knowledge mgmt.)
Embrace working in a rapidly developing area, understand that innovating, adapting and responding to change is key to becoming successful.
Fluent in spoken and written English.