Senior Associate Recovery
Posted date | 24th June, 2022 | Last date to apply | 10th July, 2022 |
Country | Pakistan | Locations | Islamabad |
Category | Healthcare Provider | ||
Type | Full Time | Position | 1 |
Status | Closed |
Job Title |
Senior Associate/ Associate Recovery (Admission & Discharge) |
Reports to |
Manager/ Senior Manager |
Based at |
Islamabad |
Qualification Criteria |
Minimum Requirement: B.Com/ BBA (with relevant experience) |
Experience |
4 to 5 years proven work experience related to recovery/ collection preferably in a hospital environment or at a renowned bank/ financial institution |
General Requirements:
- Ability to think critically, analyze data for decision making and reporting
- Good Communication & Interpersonal Skills
- Well versed in MS-Excel, Smart/ Google Sheets, Web based applications & Computer literacy
- Basic Mathematics and Financial Skills
- Patient handling skills
- Ability to work efficiently with team spirit and responsibility
Responsibilities:
- Daily review of open/ in-process bills of hospitalized/ discharged patients to identify periodic treatment planning and billing cycle
- Daily and periodic coordination with attendant/ depositor to provide latest billing updates and routine follow-ups
- Coordination with relevant Clinical and other teams to facilitate patient/ attendant for counseling in case of any additional treatment/ procedure or in case of prolonged length of stay
- Daily & weekly coordination with AMs/ HOD/ Divisional Head on the ongoing progress and follow-up/ communication to patients as per identified levels and to discuss the critical/ complex cases with HOD/ AMs
- Follow-up calls/ SMS/e-mail/ letters/ correspondence and visits to attendants/ depositors as per the requirement
- Daily/ Weekly/ Monthly reporting related to collection progress, aging, and other relevant parameters
- Review and validate the process and documentation requirements for promissory notes, guarantees, legal proceedings, discounts, etc.
- Coordination with MIS, Finance, and other stakeholders for smart reporting, automation, documentation, etc.
- To maintain confidentiality of patient’s information and respect cultural values and demonstrate the same in actions
- Follow departmental policies, & SOPs/ guidelines as per JCIA/ ISO
- Guide and facilitate admissions team in case of any operational issues
- Perform Admission, Discharge, Cash Collection, financial counseling, and billing functions as and when required
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