Relevant Experience:

 3-5 Years of experience in MIS/ IT field

Job Description:

1.     Design and develop smooth operational affairs:

• Ensure end-to-end infrastructure management and configuration that includes all operating systems, MIS provide real time support on day to day IT related queries
• Ensure regular updates/maintains of end-to-end IT infrastructure, systems, software etc.
• Ensure monthly reports to management is planned and executed on time.
• Ensure end-to-end design and implementation of disaster recovery policy to ensure that IT services remains functional on any such occasion.
• Ensure end-to-end data security & protection is intact as per Regional SOPs2.

2.    Support to line departments & individual staff members. 

• Provide technical support to all internal staff.
• Ensure monthly report on “frequent “queries “of staff on IT related matters is submitted to the Chief Executive Officer.
• Ensure all staff request and queries are handled within a reasonable time frame.
• Ensure regular maintenance checks in all servers, switches, routers, and other connectivity devices. 

 3.    IT Operations

• Responsible for all IT systems within organization, including networks, hardware, software, storage, and security systems.  
• Designing, configuration and implementation of networks, systems, security, and storage
• Assist in migrating information assets and environments into compliant, secure systems e.g.  PCI Security Compliance. 
• To respond rapidly and effectively to IT security incidents, managing them in a professional manor. 
• Review configuration and updates to ensure IT infrastructure is protected. 
• Practice network asset management, including maintenance of network component inventory, life cycle management and related documentation. 
• To do regular maintenance checks in all servers, switches, routers, and other connectivity devices. 
• Any other task assigned by line manager.